- General Information
- Manufacturer
- Netgear, Inc
- Manufacturer Website Address
- http://www.netgear.co.uk
- Brand Name
- Netgear
- Service Name
- ProSupport XPressHW
- Product Type
- Service
NETGEAR understands that the integrity of your network directly impacts the success of your business. This is why we have designed a cost-effective and flexible portfolio of service offerings which suit your business needs. Backed by a team of NETGEAR's R&D engineering, our technical support engineers will ensure that your NETGEAR products operate even more efficiently and reliably, enabling you to focus attention on your core business.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5xNext Business Day
- Service Details
- In the event of a hardware failure, NETGEAR will expedite delivery of a replacement hardware for next-business-day arrival
- Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
- Monday through Friday from 8am to 5pm local time, excluding NETGEAR holidays. Calls must be received by 6 PM (EST) for NBD hardware replacement delivery
- Provided Support
- Software Support
- New Releases Update
- Service Availability
- 9 x 5
- Service Response Time
- Next Business Day
- Service Duration
- 3 Year
- Product Supported
- GSM7352S
