STANDALONE TECHNICAL SUPPORT SERVICES AND SOFTWARE SUPPORT
Resolve all your technical support issues and get access to all the latest software updates with Zebra's TSS. Features include:
- Access to restricted software, including LifeGuard analytics, to ensure your software is up to date
- 8x5 local time live-agent support
- Priority service levels and escalation paths to ensure speedy resolution
- 24x7 self-service access to Zebra's comprehensive library of support materials and entitled firmware updates
- General Information
- Manufacturer
- Zebra Technologies Corporation
- Manufacturer Website Address
- http://www.zebra.com/gb/en
- Brand Name
- Zebra
- Service Name
- Onecare Technical Support Service
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 8x5x4 Hour
- Provided Support
- Phone Support
- Restricted Software Access
- Firmware Updates
- Email Support
- Web Knowledge Base Access
- New Releases Update
- Software Update
- Escalation Support
- Service Response Time
- 4 Hour - Phone Support
- Service Duration
- 1 Year
- Product Supported
- Software Titles: Zebra RhoElements
- Software Version: 2.0
- License Pricing: Volume / 1-499 licenses
- Licensing Details: Must be purchased 30 days after purchase of the product
- Installation Type: Installed locally
