- General Information
- Manufacturer
- Zebra Technologies Corporation
- Manufacturer Website Address
- http://www.zebra.com/gb/en
- Brand Name
- Zebra
- Service Name
- OneCare Essential with Comprehensive Coverage - Extended Warranty
- Product Type
- Warranty
Essential - Basic Assurance
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
- Comprehensive coverage - if it's broken, we fix it
- Covers accidental damage, plus normal wear and tear
- 8×5 local time live-agent support
- 3-day repair turnaround time
- Access to restricted software
- Device Diagnostics for mobile computers
- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 8x5x3 Business Day
- Provided Support
- Phone Support
- Accidental Damage Protection
- Wear & Tear
- Live Chat
- Repair
- Restricted Software Access
- Diagnosis
- Case Management
- Analytics Report
- Parts Replacement
- Web Knowledge Base Access
- Online Training
- New Releases Update
- Service Response Time
- 3 Business Day - Parts and Labor
- Service Location
- Carry-in
- Service Duration
- 1 Year
- Product Supported
Zebra RS5000
- Pricing Type
- Must be purchased within 30 days of the product purchase
